In the ER at St. Joseph, we’ve cut the wait.
When you need emergency care, time is everything. So at St. Joseph, our ER wait time to see a healthcare professional and begin care is just 14 minutes, on average.
We’ve re-engineered our ER process, and it’s working. A recent HealthStream survey shows that 80% of patients would recommend the St. Joseph ER to a friend. That puts St. Joseph in the 96th percentile of all hospitals surveyed.
See why our ER physicians are better and faster than ever before.
St. Joseph Named 2009 Top Innovator
The Emergency Department at St. Joseph won the 2009 Top Innovator of the Year from The Daily Record for success in increasing ER efficiency and cutting wait times.
Patients Would Recommend St. Joseph
Cutting wait times and improving the patient experience is producing measurable results. In a recent HealthStream survey, 80% of patients said they would recommend the St. Joseph ER to a friend. That puts St. Joseph in the 96th percentile of all hospitals surveyed.
Patients Talk About Their ER Experience
“Back in June I had to go to the ER. My left sinus was completely blocked… I never thought I could have pain that was so bad – it was as bad a labor. Everyone at the ER was wonderful. They were very concerned and understanding.” Read more...Laura Sands
“The ambulance rushed him to St. Joseph’s Emergency Department. The nurses and doctors were literally waiting at the door for us. We knew that this was a huge medical problem. Everyone took care of us so fast it was amazing.” Read more...Trish Thibeault